Human-Centered AI: Navigating the Promise and Pitfalls in Internal Communications
AI is reshaping how organizations communicate. From crafting messages to analyzing engagement, its impact on internal communications is undeniable. But for all its innovation, meaningful connection still begins—and ends—with human intent.
The AI Inflection Point: What Communications Professionals Must Do Now
For years, communications professionals have been translators of meaning, bridging clarity and nuance, culture and leadership, headlines and human stories. We've evolved through print memos, polished press kits, intranets, town halls, Slack channels, and Zoom fatigue.